Zomentrias LLC ("Zomentrias," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zomentrias.com/ (the "Site") or use our services, including AR Art, Character Art, and Animation (collectively, the "Services").
By accessing or using the Site or our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use the Site or our Services.
1. Who We Are
Zomentrias LLC is a limited liability company registered in the State of Wyoming, United States.
- Legal Name: Zomentrias LLC
- Mailing Address: 30 N Gould St STE 21514, Sheridan, WY 82801, USA
- Phone: +1 307 310 3890
- Email: info@zomentrias.com
For the purposes of the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA), Zomentrias LLC acts as the "data controller" or "business" responsible for your personal information.
2. Age Restriction
Our Site and Services are intended exclusively for users who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18. If you are under 18, please do not use the Site or submit any personal information to us. If we learn that we have collected personal information from a person under 18, we will delete that information promptly.
3. Information We Collect
We collect information about you in the following ways:
3.1 Information You Provide to Us
- Contact Information: Your name, email address, and any message content you submit through our contact form or via email.
- Account Information: If you create an account on our Site, we collect your username, password, email address, and profile details.
- Commission and Project Information: Details you share when ordering AR art, character art, or animation services, including project briefs, creative direction, references, deadlines, and communications.
- Uploaded Files: Any reference images, sketches, documents, audio, video, or other files you upload to support your commission or project request.
- Billing and Payment Information: Your billing name, address, and payment details. Payments are processed by Stripe, our third-party payment processor. We do not store full credit or debit card numbers on our servers; Stripe handles that information directly under its own privacy and security standards.
- Newsletter and Marketing Preferences: Your email address and preferences if you subscribe to our newsletter, promotional emails, or other marketing communications.
- Other Information: Any other information you voluntarily provide when communicating with us.
3.2 Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and language settings
- Operating system and device type
- Referring and exit pages
- Pages visited, time spent, and clickstream data
- Date and time of access
- Unique device identifiers and similar technology
3.3 Cookies and Tracking Technologies
We use cookies and similar technologies (such as pixels, tags, and local storage) to operate, secure, and improve the Site, analyze traffic, and deliver relevant marketing. The specific tools we use include:
- Essential Cookies — required for the Site to function (e.g., login sessions, security, and cart functionality).
- Google Analytics — to understand how visitors interact with the Site. Google Analytics may set cookies and collect data such as your IP address, pages viewed, and session duration. Learn more at https://policies.google.com/privacy. You can opt out using the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
- Meta (Facebook) Pixel — to measure ad performance, understand visitor behavior, and deliver targeted advertising on Meta platforms (Facebook, Instagram). Learn more and manage your preferences at https://www.facebook.com/policies/cookies/.
- Email Marketing Tools — to send newsletters and marketing communications, and to track open rates, clicks, and engagement.
You can control cookies through your browser settings and through any cookie banner or preference center we provide on the Site. Disabling certain cookies may limit your ability to use parts of the Site.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide, operate, and maintain the Site and our Services
- To process, manage, and deliver your commissions and projects (AR art, character art, animation)
- To process payments through Stripe and prevent fraudulent transactions
- To communicate with you about your account, orders, projects, support requests, and policy updates
- To send newsletters, promotional emails, and marketing communications (where permitted by law and subject to your preferences)
- To personalize your experience and improve the Site and Services
- To measure and analyze the performance of the Site and our marketing campaigns
- To enforce our Terms of Service and protect our legal rights
- To comply with applicable laws, regulations, and legal processes
- To detect, investigate, and prevent security incidents, fraud, abuse, or other harmful activity
5. Legal Bases for Processing (EEA, UK, and Switzerland)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we rely on the following legal bases to process your personal information:
- Contractual necessity — to perform our contract with you (e.g., to deliver a commissioned artwork or animation).
- Legitimate interests — to operate, secure, and improve our Site and Services, and to communicate with you, provided our interests are not overridden by your rights.
- Consent — for non-essential cookies, marketing communications, and certain other processing activities. You may withdraw consent at any time.
- Legal obligation — where processing is required to comply with applicable law.
6. How We Share Your Information
We do not sell your personal information. We share your information only as described below:
- Service Providers: We share information with trusted third parties who help us operate our business, including:
- Stripe — payment processing (https://stripe.com/privacy)
- Google (Analytics & Workspace) — analytics and email services
- Meta — advertising and audience measurement
- Hosting and cloud storage providers — to host the Site and store files
- Email marketing platforms — to deliver newsletters and transactional emails
- Customer support and project management tools
- Professional Advisors: Lawyers, accountants, auditors, and other professional advisors when required.
- Legal and Regulatory Authorities: If required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.
- Business Transfers: In connection with a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
- With Your Consent: When you have given us permission to share information with a specific third party.
7. International Data Transfers
Zomentrias LLC is based in the United States, and the information we collect is processed in the United States and other countries where our service providers operate. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in countries that may not provide the same level of data protection as your home jurisdiction.
Where required, we use appropriate safeguards for international transfers, such as the Standard Contractual Clauses approved by the European Commission and the UK International Data Transfer Addendum.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- For the duration of your account or active engagement with our Services
- As long as required to provide ongoing project support and deliver final files
- As needed to comply with our legal, tax, accounting, and regulatory obligations
- To resolve disputes and enforce our agreements
When personal information is no longer required, we will securely delete, anonymize, or archive it in accordance with our internal retention policies.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
9.1 EEA, UK, and Switzerland (GDPR / UK GDPR)
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information ("right to be forgotten")
- Restrict or object to our processing of your information
- Request portability of your information in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with your local data protection authority
9.2 California Residents (CCPA / CPRA)
California residents have the right to:
- Know the categories and specific pieces of personal information we collect, use, and disclose
- Request deletion of personal information we collect from you, subject to legal exceptions
- Correct inaccurate personal information we maintain about you
- Opt out of the "sale" or "sharing" of personal information (we do not sell personal information; however, certain advertising cookies, such as the Meta Pixel, may be considered "sharing" for targeted advertising under California law — you may opt out via our cookie preferences)
- Limit the use and disclosure of sensitive personal information
- Be free from discrimination for exercising your privacy rights
9.3 Other Jurisdictions
Residents of other US states (such as Virginia, Colorado, Connecticut, Utah, and others) and other countries may have similar rights under applicable laws. We will honor verifiable requests to the extent required by law.
9.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at info@zomentrias.com. We may need to verify your identity before fulfilling your request. We will respond within the timeframes required by applicable law.
10. Marketing Communications
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email we send or by contacting us at info@zomentrias.com. Even if you opt out of marketing communications, we may still send you transactional or service-related messages (such as order confirmations, project updates, or important policy changes).
11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS/TLS), access controls, and the use of reputable third-party processors such as Stripe for payment data.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
12. Third-Party Links and Services
Our Site may contain links to third-party websites, services, or platforms (for example, social media profiles, AR platforms, or partner sites) that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of every site you visit.
13. Intellectual Property and Client Work
Files, briefs, and reference materials you submit in connection with a commission are treated as confidential project materials. We use them solely to deliver the commissioned work and for related portfolio or promotional purposes only when permitted under your separate service agreement with us. If you require strict confidentiality or wish to opt out of portfolio use, please let us know in writing before the project begins.
14. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Because there is not yet a common industry standard for how to respond to DNT signals, our Site does not currently respond to them. You can manage tracking through the cookie controls described in Section 3.3.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice (such as a banner on the Site or an email notification). Your continued use of the Site after such changes constitutes your acceptance of the updated Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Zomentrias LLC 30 N Gould St STE 21514 Sheridan, WY 82801 United States
Email: info@zomentrias.com Phone: +1 307 310 3890 Website: https://zomentrias.com/